Etu Washed Mask Set of 2

Product Dimensions: 13.5"h x 11.5"w x 5"d |19"h x 13"w x 6"d
Weight (lbs): 15;Materials: Clay
Finish: Natural, Whitewash.

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Elevate your space with our Etu Washed Mask Set of 2. These masks are expertly crafted from premium clay and boast an elegant whitewash finish. The handcrafted process accentuates the clay's natural imperfections, evoking a charming medieval ambiance. Make a stylish statement in any room with our exquisite Etu Washed Mask Set, handcrafted from premium clay and featuring an alluring whitewash finish.

The meticulous crafting process brings out the unique flaws of the clay, resulting in one-of-a-kind pieces that will captivate and impress. Enhance your space with these artisanal masks, handcrafted with the finest attention to detail and displaying a timeless medieval aesthetic. 

Etu Washed Mask Set of 2 Features:

• Product Dimensions: 13.5"h x 11.5"w x 5"d |19"h x 13"w x 6"d
• Weight (lbs): 15br>Materials: Clay
• Finish: Natural, Whitewash.
• Color Disclaimer: Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image's color.
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Due to various screen settings the color of the item may look slightly different in person from what you see on your screen. We try to make sure that the image you see is as accurate as possible.

At LOOMLAN, we are dedicated to providing high-quality, ethically made furniture and home decor. We are committed to ensuring that every LOOMLANDER is delighted with their purchase. We understand that sometimes a product may not meet your expectations, and we're here to help. Our return policy is designed to ensure clarity and fairness while reflecting our commitment to sustainability and customer satisfaction.

Eligibility for Returns

• Return Window: Eligible items may be returned within 5 days of delivery. Items must be unused, unassembled, and in their original packaging.
• Authorization: All returns require prior approval. Contact our customer service team to obtain a Return Authorization Number before returning any items.

Non-Returnable Items

Certain items are not eligible for return, including:

• Final sale items or gift cards
• Wired or assembled products
• Custom-made to order items
• Used items or items without original packaging
• Returns from locations other than the original delivery
• Altered items (repainted, refinished, cut, etc.)
• Returns without prior authorization
• International orders and orders outside the contiguous US

Damages and Defective Items

• Visible Damages: Inspect your items upon delivery. If visible damage is present, refuse the delivery and clearly note on the delivery document that the shipment is refused due to damage. Contact us immediately to arrange for a replacement.
• Concealed Damages: If damage is discovered after delivery, notify us within 48 hours. Provide photos and a description of the damage. We will coordinate a replacement or repair at no additional cost.

Return Freight Charges

• Return freight charges must be paid by the customer, and original freight charges are non-refundable. For items offered with free or discounted freight, actual outbound shipping fees will be deducted from the refund.

Refunds and Restocking Fees

• Processing Time: Refunds are processed within 7-10 business days after receiving and inspecting the return.
• Deductions: Original shipping charges are non-refundable. A restocking fee of up to 100% may apply if items are not returned in new condition.
• Restocking Fees: Restocking fees account for the time, labor, and costs associated with receiving and restocking items. Most returned items are not packaged to original standards or incur damage during transit.

Cancellation Terms

• Orders canceled within 24 hours are fully refundable.
• Orders canceled after 24 hours incur a 5% cancellation fee.
• Pre-orders canceled within the given timeframe incur a 5% fee; cancellations after this timeframe are fully refundable.
• Orders canceled after shipping will incur inbound and outbound shipping fees and a 20% restocking fee.

Fraud Prevention

We monitor return patterns to protect our community. Unreasonable return patterns may result in restrictions or refusal of future transactions.

Sustainability Commitment

Returned items are managed sustainably. Damaged items are either donated or responsibly recycled, minimizing environmental impact.

Customer Support

Our dedicated team is here to assist with any questions or concerns. Please reach out for personalized support.

Additional Guidelines

• Parcel Items: Inspect immediately upon receipt. Keep all original packaging. Report damages within 48 hours with photos and a detailed description.
• Missing or Incorrect Items: Report within 48 hours. We will investigate and send replacements as needed.

Color and Material Variations

Natural variations in materials (wood, marble, etc.) are expected and not considered defects. Color variations due to display differences are also not considered defects.