Hilda Textured Lumbar Rectangle Decorative Pillows Features:
Care & Cleaning: Machine Wash Cold, Do Not Bleach, Gentle Cycle, Tumble Dry Low, Remove Promptly, Warm Iron As Necessary Due to various screen settings the color of the item may look slightly different in person from what you see on your screen. We try to make sure that the image you see is as accurate as possible.
Where Shopping Meets Planet-Saving Magic!
When you shop online with LOOMLAN, you’re not just getting fantastic products; you’re also making a positive impact on the planet! 🌍
Here's the coolest thing about shopping with us - you're not just getting amazing furniture for your home, you're becoming part of something bigger. The moment you make a purchase, you automatically join our tribe of LOOMLANDERs (yes, that's what we call our awesome community of eco-conscious shoppers!). And the best part? Every single purchase, whether it's a tiny accent pillow or a grand dining set, kicks off our tree-planting mission - 10 beautiful trees added to our planet, just like that!
....IF THAT ISN'T ENOUGH... we take it a step further!
Because we believe in going the extra mile for our Earth, we've cooked up something even more special. When you reach the checkout, you get to play hero by picking a cause close to your heart. And here's the sweet part - it doesn't cost you a single penny extra! It's our way of spreading the love from our profits to projects that matter.
Imagine this: while you're picking out that perfect sofa, you're also choosing between providing 70 nutritious meals to kids in Kenya, giving women in Congo 30 days of life-changing business education, or helping restore our planet's precious forests. How amazing is that?
Every time you shop with LOOMLAN, you're not just decorating your space - you're helping write a better story for our planet. Want to see the real-time impact we're making together? Pop over to our IMPACT page and prepare to be amazed by what our LOOMLANDER community has achieved!
Some folks call us #EcoWarriors, and we wear that badge with pride. Because at LOOMLAN, we believe making a difference should be as easy as shopping for your home. So go ahead, browse our collections, knowing that every click, every purchase, every decision is helping create a greener, cleaner world for all of us.
Ready to shop with purpose? Join our growing family of LOOMLANDERs and help us prove that style and sustainability make the perfect pair. Together, we're not just furnishing homes - we're building a better future, one beautiful piece at a time! 🌍🌿
At LOOMLAN, we are dedicated to providing high-quality, ethically made furniture and home decor. We are committed to ensuring that every LOOMLANDER is delighted with their purchase. We understand that sometimes a product may not meet your expectations, and we're here to help. Our return policy is designed to ensure clarity and fairness while reflecting our commitment to sustainability and customer satisfaction.
Eligibility for Returns
- Return Window: Eligible items may be returned within 5 days of delivery. Items must be unused, unassembled, and in their original packaging.
- Authorization: All returns require prior approval. Contact our customer service team to obtain a Return Authorization Number before returning any items.
Non-Returnable Items
Certain items are not eligible for return, including:
- Final sale items or gift cards
- Wired or assembled products
- Custom-made to order items
- Used items or items without original packaging
- Returns from locations other than the original delivery
- Altered items (repainted, refinished, cut, etc.)
- Returns without prior authorization
- International orders and orders outside the contiguous US
Damages and Defective Items
- Visible Damages: Inspect your items upon delivery. If visible damage is present, refuse the delivery and clearly note on the delivery document that the shipment is refused due to damage. Contact us immediately to arrange for a replacement.
- Concealed Damages: If damage is discovered after delivery, notify us within 48 hours. Provide photos and a description of the damage. We will coordinate a replacement or repair at no additional cost.
Return Freight Charges
- Return freight charges must be paid by the customer, and original freight charges are non-refundable. For items offered with free or discounted freight, actual outbound shipping fees will be deducted from the refund.
Refunds and Restocking Fees
- Processing Time: Refunds are processed within 7-10 business days after receiving and inspecting the return.
- Deductions: Original shipping charges are non-refundable. A restocking fee of up to 100% may apply if items are not returned in new condition.
- Restocking Fees: Restocking fees account for the time, labor, and costs associated with receiving and restocking items. Most returned items are not packaged to original standards or incur damage during transit.
Cancellation Terms
- Orders canceled within 24 hours are fully refundable.
- Orders canceled after 24 hours incur a 5% cancellation fee.
- Pre-orders canceled within the given timeframe incur a 5% fee; cancellations after this timeframe are fully refundable.
- Orders canceled after shipping will incur inbound and outbound shipping fees and a 20% restocking fee.
Fraud Prevention
We monitor return patterns to protect our community. Unreasonable return patterns may result in restrictions or refusal of future transactions.
Sustainability Commitment
Returned items are managed sustainably. Damaged items are either donated or responsibly recycled, minimizing environmental impact.
Customer Support
Our dedicated team is here to assist with any questions or concerns. Please reach out for personalized support.
Additional Guidelines
- Parcel Items: Inspect immediately upon receipt. Keep all original packaging. Report damages within 48 hours with photos and a detailed description.
- Missing or Incorrect Items: Report within 48 hours. We will investigate and send replacements as needed.
Color and Material Variations
Natural variations in materials (wood, marble, etc.) are expected and not considered defects. Color variations due to display differences are also not considered defects.
